Service Industry
NQA has a worldwide client base in the IT, healthcare, logistics, personnel, legal, finance, laboratory and business support services with auditors familiar and comfortable with a variety of service environments.
With more organizations providing more services than ever before, management systems have been continuously finding their way into the lexicon of service providers. From back-office business support, to high tech outsourcing and on to customer-facing applications, the service industry abounds with special and unique needs for management systems.
NQA is particularly well-positioned to help interpret the standards of interest to this broad market and has auditors familiar and comfortable with service environments. No tangible product? - No problem.
As a leader in a service industry itself, NQA operates on an ‘outside-in’ customer satisfaction platform and drives a culture of service excellence which translates to valuable and meaningful audits for other service organizations. NQA can help both small and large service organizations navigate the standard options they may wish to pursue or that may be required from customers.
NQA has a significant worldwide client base in the service industry including clients in the IT, healthcare, logistics, personnel, legal, finance, laboratory and business support services.
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