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Abu Dhabi National Carpet Factory Case Study

09 July 2024
Abu Dhabi National Carpet Factory (ADNC) uses ISO certifications to drive growth and innovation. Specialising in machine and hand tufted carpets, ADNC employs 224 professionals. The company focuses on quality, sustainability, and safety, optimising performance to lead the industry and expand its market reach.



Abu Dhabi National Carpet Factory Case Study 

Abu Dhabi National Carpet Factory (ADNC) is leveraging its ISO 9001, ISO 14001, ISO 45001, and ISO 50001 certifications to drive future growth and innovation.

The company remains committed to maintaining high standards of quality and performance while exploring new markets, enhancing product offerings through innovation, and investing in management systems and employee development. These initiatives position ADNCF for sustained leadership in the competitive carpet manufacturing industry. 

Introducing Abu Dhabi National Carpet Factory 

Abu Dhabi National Carpet Factory, based in Abu Dhabi, United Arab Emirates, has been in the manufacturing industry since its establishment in 2001. Specialising in machine-made tufted carpets, Axminister carpets, woven Wilton carpets, hand tufted carpets, and synthetic grass, ADNC employs 224 dedicated professionals across two sites.

The company is committed to excellence, continually striving to strengthen its operations and maintain its reputation as a leader in the carpet manufacturing sector. 

A Strategic Leap Forward with Integrated Management Systems 

In pursuit of peak performance efficiency, ADNC has secured multiple ISO certifications through NQA: 

These certifications emphasise the company’s dedication to maintaining the highest of standards across quality management, environmental sustainability, health and safety, and energy management. By integrating these standards, ADNC has optimised performance, improved consistency, and promoted a culture of continuous improvement. 



Choosing NQA as the Ideal Partner for Certification 

ADNCF’s decision to partner with NQA was based on thorough research and careful consideration.

The company recognised NQA’s strong reputation for reliability, integrity, and expertise. Our transparent and well-defined certification process, along with comprehensive support from initial consultation to post-certification guidance, ensured a smooth and efficient journey for ADNC. 

Preparing for the Audit: A Collaborative Effort 

The preparation for the audit was a collaborative and meticulous process. ADNC engaged all levels of the organisation, identifying areas for improvement and implementing corrective actions to ensure compliance with certification standards.

Training sessions equipped the team with the necessary skills, fostering a sense of pride and anticipation as the audit approached. This experience reinforced the company’s commitment to quality and positioned itself for success in the certification process. 

The Audit Experience 

The audit was conducted by Zaigham Murtaza, whose thorough assessment, constructive feedback, and approachable demeanour helped ADNC achieve certification and inspired the company to uphold excellence in its operations. 

We deeply appreciate the professionalism, expertise, and guidance provided by Zaigham Murtaza throughout our company's certification process.

Streamlining Operations Through System Integration 

ADNC chose to integrate their systems to comply with four ISO standards: ISO 9001, ISO 14001, ISO 45001, and ISO 50001. This integration has streamlined management systems and helped to ensure consistency. It has also supported ADNC in meeting stakeholder expectations and regulatory requirements more effectively, optimising performance, minimising environmental impact, and promoting health and safety. 

Driving Success: The Impact of ISO Certification on ADNC

Achieving ISO certification has significantly contributed to ADNC’s business growth and improvement. The certification has boosted the company’s reputation, leading to increased opportunities and stronger client relationships.

Streamlined processes have increased efficiency and reduced costs, while access to new markets has expanded the company’s reach. Overall, ISO certification has positioned ADNC for long-term success in the global marketplace, whilst encouraging the team to engage, feel pride in their performance and drive them towards continuous improvement. 

Expanding Horizons: ADNC's Future Goals 

With several ISO certifications in place, ADNC plans to continue leveraging these standards to drive growth and improvement. The company aims to maintain its high standards of quality and performance, explore new markets, and innovate in its product offerings.

By continually investing in its management systems and employee development, ADNC is well-positioned to achieve sustained success and remain a leader in the carpet manufacturing industry. 

Final thoughts from NQA

NQA congratulates Abu Dhabi National Carpet Factory on their successful ISO 9001:2015 certification. Their commitment to quality and ongoing improvement establishes a benchmark in the carpet manufacturing industry. ADNC’s achievement demonstrates the simplicity of transitioning to a new certification body and the substantial advantages of implementing an integrated management system.

ADNC illustrates how strategic certification can enhance operational excellence, 
market competitiveness, and business expansion. NQA is proud to support ADNC in their 
continuous journey and anticipates their ongoing success in advancing the carpet manufacturing sector.


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