Our Governance and Policies

Here, you will find essential information regarding NQA Certification Limited t/a BM TRADA's complaints and appeals procedure, as well as our comprehensive terms and conditions. If you wish to submit a formal complaint, please contact our team at BMTComplaints@bmtrada.com .

This page is designed to provide you with clear guidance on how we handle concerns and ensure transparency in all our certification processes. Please review the documents below to understand our commitment to maintaining the highest standards of service and accountability.

NQA uses the name and branding 'BM TRADA' for Management Systems Certification, Supply Chain and Chain of Custody Certification services under licence.